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Doorways and emergency relief

Each year, across Australia, thousands of individuals and families come to The Salvation Army for help meeting day to day expenses or paying unexpected bills. We help people in crisis meet their immediate needs, because we believe no one should have to go without the essentials.

But we want to offer more than just a hand out. We believe that people possess a range of strengths and skills to overcome life’s challenges. Our aim is to journey with individuals to find long-term solutions to their struggles. The goal is to end the cycle of poverty.


In Australia, The Salvation Army financial relief services are run according to the Doorways philosophy. Doorways provides emergency relief and holistic case management with referral to internal and external support services.

Doorways aims to support people as they seek to make changes in their lives. We believe everyone has the capacity to change and Doorways caseworkers walk alongside people as they develop plans to achieve their goals.

We also work towards identifying and solving the issues contributing to long-term economic hardship. To do this, we continuously support and train our team to ensure that support services are of the highest quality.

Doorways works hand in hand with our Moneycare financial counselling program to assist individuals to regain control of their finances. We provide early-education and prevention strategies for people who may be at risk of financial hardship.

Doorways, together with teams from multiple programs, are working at the coalface of community, partnering with individuals and families for a better future.

The Salvation Army acknowledges the Traditional Owners of the lands and waters throughout Australia. We pay our respect to Elders and acknowledge their continuing relationship to this land and the ongoing living cultures of Aboriginal and Torres Strait Islander peoples across Australia.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm.

13 SALVOS (13 72 58)

Gifts of $2 or more to the social work of The Salvation Army in Australia are tax deductible.Details and ABNs

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